Privacy Policy and Cookies
At privatechef.si, we respect your privacy. This policy explains what personal data we may collect, why we use it, and how cookies are used on this website.
Data Controller
The data controller is:
Agencija Promal d.o.o.
Email: info@privatechef.si
Website: www.privatechef.si
What personal data we collect
Through the contact form, we may collect the information you choose to provide, such as:
your name and surname, email address, message subject, message content, and any additional information you include in your inquiry, such as your phone number, event date, location, number of guests, special wishes, allergies or dietary requirements.
We use this information only to respond to your inquiry, prepare an offer, arrange the event and communicate with you.
Purpose of data processing
We process personal data for the following purposes:
- responding to inquiries,
- preparing offers,
- arranging the menu, location and event details,
- communication before and after the event,
- ensuring the security and proper functioning of the website.
We do not sell your personal data and we do not use it for mass marketing emails without your consent.
Data retention
Inquiry data is stored only for as long as necessary for communication, preparing an offer and carrying out the agreed service.
If no cooperation takes place, the data may be kept for a reasonable period for the purpose of communication records and then deleted, unless otherwise required by law.
Sharing data with third parties
We do not share personal data with third parties, except when this is necessary for the operation of the website, security, technical support, website hosting, or when required by law.
External providers may be involved in the operation of the website, such as hosting providers, WordPress plugins, contact form providers, security tools or, in the future, an AI assistant or website chat provider.
AI assistant or website chat
In the future, this website may use an AI assistant or website chat to help visitors with basic questions, inquiries and information about the services.
If you enter personal data into the AI assistant, such as your name, email address, phone number, event date, location, number of guests, allergies or special wishes, this information may be used to respond to your inquiry or prepare an offer.
Please do not enter sensitive personal data into the AI assistant unless it is necessary for preparing an offer.
Cookies
This website uses cookies for basic website functionality, security, improving the user experience and possible analytics.
Cookies are small files stored in your browser. Some cookies are necessary for the website to function properly, while others are used only if you give your consent.
Possible types of cookies include:
- necessary cookies – enable the basic functioning of the website,
- analytics cookies – help us understand website visits,
- functional cookies – enable additional website features,
- third-party cookies – may appear through embedded content, forms, videos, maps or an AI assistant.
Non-essential cookies can be accepted or rejected through the cookie notice, if this is enabled on the website.
Your rights
In accordance with applicable data protection laws, you have the right to:
- access your personal data,
- request correction of inaccurate data,
- request deletion of your data,
- request restriction of processing,
- object to processing,
- request data portability, where applicable,
- lodge a complaint with the competent supervisory authority.
To exercise your rights, you can contact us at: info@privatechef.si.
Contact
For questions about privacy or the processing of personal data, please contact us at:
Last updated: May 2026